Usability was difficult as registering for the site came up with errors in how to sign in. Their facebook site was easy to sift through to see what was being offered, but did not seem to be updated frequently. Their website was informative of extra side events and helpful video tips, but it did not interact directly with MarketOSU concept except for the occasional self-promotion. I would have liked to see more interaction on the site between buyers and sellers. However, their site was well marked and informative of what they could offer, how they came to be, as well as their policies.
Tuesday, January 21, 2014
MarketOSU evaluation
Market OSU
Usability was difficult as registering for the site came up with errors in how to sign in. Their facebook site was easy to sift through to see what was being offered, but did not seem to be updated frequently. Their website was informative of extra side events and helpful video tips, but it did not interact directly with MarketOSU concept except for the occasional self-promotion. I would have liked to see more interaction on the site between buyers and sellers. However, their site was well marked and informative of what they could offer, how they came to be, as well as their policies.
1. Visibility of system status
It is difficult to log onto their website. We sent an email explaining this setback to the company and they still have not responded or fixed the problem.
2. Match between system and the real world
This site is specifically for OSU students, so they have abbreviated class names and talk about locations in and around campus as regular students would. They have an FAQ, Contact, and About page which are all concepts familiar to the user.
3. User control and freedom
They are clear on when what you are doing is a mistake but unclear on how to correct it.
4. Consistency and standards
Actions and words stay consistent, however their logo and fonts change between their site and their blog.
5. Error prevention
Error signs are present, however how to remedy the error is not made obvious.
6. Recognition rather than recall
Book covers are made visible. Their Watch List feature also allows helps in immediate viewing of what users are looking for. When clicking for their blog, it should re-open in a separate tab instead of replace the original site so user does not have to sort back through old pages.
7. Flexibility and efficiency of use
The Watch List allows users to tailor their experience on MarketOSU by choosing what books and tickets they are following, instead of sifting through all the posts.
8. Aesthetic and minimalist design
No excess in design on their website. Text hierarchy enhances readability. Blog design is not consistent with their original website and colors do not match. Still, the blog design is minimal with a focus on the information.
9. Help users recognize, diagnose, and recover from errors
Error message to log in does not diagnose the actual problem. The hints to help recover from these errors do not depict the problem at hand.
10. Help and documentation
FAQ page is visible and it delineates steps on how to use their Watch List.
Usability was difficult as registering for the site came up with errors in how to sign in. Their facebook site was easy to sift through to see what was being offered, but did not seem to be updated frequently. Their website was informative of extra side events and helpful video tips, but it did not interact directly with MarketOSU concept except for the occasional self-promotion. I would have liked to see more interaction on the site between buyers and sellers. However, their site was well marked and informative of what they could offer, how they came to be, as well as their policies.
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